Customer Testimonials
Best service, quality and atmosphere
Good place to buy s vehicles. Salesmen are very attentive to your needs. Great salesman and n knowledgeable about the vehicles you may want. I will go there again.
I would not buy another vehicle from this dealer ever again. I ordered a new vehicle and there was a tear in the bumper and they refused to fix it even though I have a photo showing the tear was there when the vehicle was on their lot before I bought it. I had previously been a customer for over 10 years and this is how I was treated, they do not care about their customers , they just care about how much money they can make
Actually it's Matt Mazzei in Vacaville, suggests they've sent inquiry to Lakeport about transfer of USED Chevy Bolts to Lakeport, ....three requests have not responded.
I have dealt with Jon for several years. I have found him to be courteous, knowledgeable and helpful. He always greets me by name which I find is very professional.
They did keep me informed of the repair status as much as possible and I was appreciative.
Great people and Great service.
Second time buying a vehicle from them. Pleasant experience both times. Would consider them again on my next purchase.
Everything was done that I requested and what was required for the mileage. My questions were answered in a professional manner.
The dealership stated the repair would take less than one and a half hours after over two hours the repair was not completed. I was forced to return to the dealership and wait again for close to two hours.
they fixed the problems we were having in a timely matter I would reccommend this service center and will be back
Always a pleasure to have Leigh manage our servicing needs for both of our vehicles. On this occasion he was responsive and made all the necessary parts orders for us to get the problem resolved. He has been an amazing breath of fresh air in his commitment to service. I have recommended him numerous times to other owners of CDJR vehicles.
It's too early in the process to give you a review. Because I don't even know if the parts are here yet. Or when the truck will be done or is this supposed to be on my 2022 Jeep Compass?
Leigh, in Service, was so great, professional and friendly. Took great care of me and my Jeep.
It's always a good experience coming into the dealership and I usually bring my dog, who also enjoys the experience.
They helped us resolve the situation and got us in the vehicle that my wife really desired.
good service quickly done good job well done friendly service good job well done ok
It was perfect. They were able to redeem my Cupon from Stelantis. I was happy.
Always prompt and courteous sales and service. I have purchased sevral vehicles from Gary Cambra, always a pleasure.
The parts installed to my suv was overpriced…For a cabin filter it cost $240.. It should be covered by warranty since I bought the car brand new. You didn’t even offer to clean the filter and force us to replace it. We are experiencing financial hardship because the money used to pay for the filter are for our bills like water and electricity.
Not only did they get me in in a timely manner, but the vehicle was ready when promised. The scheduler, Leigh, took very good care of me, and was extremely fun.
The service was excellent and a lot faster than was expected. I was told it would take one hour and it took 15 minutes.
They were able to get me in on short notice snd did my brakes ina. Timely manner!
Everyone, especially Orion,assisted me so much,not only did Orion help me select a wonderful new Chevy trailblazer,,a vehicle I could afford ,,New! As I did go in looking at a used Tacoma truck,which was way too much for me, Orion and All the financial folks at Matt Mazzei Chevrolet, Stayed with me, worked with me,and I actually was able to purchase a Brand New Trailblazer! Which I love. Thank you All@Matt Mazzei Chevrolet 🙂
Great service as I have come to expect!
Excellent folks, really went above and beyond to get me the best possible deal for what I was looking into.
The service department always takes great care of me and my van
I get great service, with a happy hardworking crew. I appreciate this place. Best place to buy a new car. I did, Im A happy Jeep owner. Thanks for asking g my opinion
I thought everyone was really nice but I think it’s a vehicle is going to take over a month in the shop. You should get a few updates.. I had to call every time throughout that month to try and get an update. My truck is my main source of transportation cell it made things complicated.. I think they did a great job on the repair but it’s hard to recommend when things take that long to fix. Although other places could be backed up as well.
very polite and was able to resolve my vehicle's issue in a timely manor.
The check engine light was on, they never figured out what was wrong with it. Then the light reset itself. So nothing was ever fixed. They didn't charge me for it.
Great people who care about a customer and always puts them first. Diffently would recommand to family and friends
Love my 2011 Dodge Charger R/T+. I received my new ride in "show-room" quality, at a very competitive interest rate, and with a superior service agreement. Matt Mazzei went the extra mile to ensure a positive buy experience!
Couldn’t ask for a friendlier dealership that sales person was very nice. The service department people were nice and even the technicians came out and talk to you. They were very nice no problem so far.
Had a dead battery. Got me right in and replaced battery in a reasonable time.
Happy with Jean Pierre and Lee. My wife is looking for a new car but waiting for another Trailblazer.
The salesman that helped me was wonderful. The place was clean,cool and the restrooms were also clean. A very good experience.
John got me in for repair as soon as the parts arrived. Very happy customer
This review is specifically for the service department. I spoke with a wonderful gentleman named John about getting my front brake pads replaced. He was nice, polite, and got an appointment for me in under a week. When I took my vehicle in the customer service was good and I didn’t have to wait long at all. I even called and asked if I could come in at a later time that day and they were very accommodating. While they were doing the brake pads they noticed my rotors were bad too. They called me right away to let ... Read More Google - Mar 23, 2023
hellcat going in again.. 1st time I brought it in they found nothing but clunking in rear end says different.
Dealership is happy to give you time to look and helpful when selecting vehicle's..
I finally bought my first car! Orian was so helpful and understanding. After picking the white car and paperwork was started; I changed my mind and wanted the Silver one. When I asked if that would be ok. . he switched the cars like a flash of a camera. Lol. No problem was his response, after handing my the keys to My NEW Silver 🚗.! I love my car is all I can say. AND. . THANK YOU THANK YOU THANK YOU!
A great group of people where I wish I had bought my ProMaster here. Was a pleasure to meet you all.
Out by time promised No problem.
They were very helpful and made buying our new car a great experience.
Took my Ram in for a recall notice & they fixed it in 50% the estimated time! Great customer service as well!
Best dodge dealership I've ever been to, their maintenance folks are top notch and they fixed my truck in under an hour. They had to fix some other mechanics mistakes and they made my day.
Love the parts man!
I've had great service in both sales, with Gary and both John and Ed in Service. Thanks Guy's. 🇺🇸
Very helpful in service and parts departments.
Great place
I phoned and visited many dealerships looking for a Jeep Grand Cherokee. I received a lecture from the person answering the phone at this dealership for not shopping locally. After giving me a bid on a vehicle and not budging on the price I wonder how they stay in business at all.